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Transport Focus conducts extensive rail passenger satisfaction surveys.
Transport Focus assists passengers in resolving complaints with train companies through an appeals process.
Transport Focus handled 0 complaint appeals in 2016 about megatrain.com.
Using this graph you can explore the appeals to megatrain.com.
We label each complaint appeal based on what it is about. Each can have more than one reason and therefore the number of reasons will normally be more than the number of appeals. We have more reasons available for analysis in complaints data explorer.
|Train service performance||0||1|
|Fares, retailing and refunds||0||0|
Complaint appeals relating to:
|Train service performance||1|
|Fares, retailing and refunds||0|